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Български
Since one of the main principles of this legal framework is transparency, we have prepared this document, through which we want to inform you about the way we collect, use, transfer and protect your personal data when you interact with us in relation to products and services, including through our website or through mobile applications.
We reserve the right to periodically update and amend this Privacy Policy to reflect any changes in the way we process your personal data or changes in your legal requirements. In the event of such changes, we publish the amended version of the Privacy Policy on our website and therefore, we kindly ask you to periodically check its content.
Who are we and how to contact us?
REVERK BG EOOD is a company with its registered office and registered address in Sofia, p.k. 1000, ul. “Angel Kanchev” № 12, correspondence address: Sofia, p.k. 1404 Sofia, ul. Kostenski vodopad №58, with UIC 130552621 and is the owner of the stores under the CAMOUFLAGE and CAMOUFLAGE.BG brands (hereinafter referred to as CAMOUFLAGE.BG or “we”). For the purposes of data protection legislation, we are the controller in the processing of your personal data.
Since your opinions are always important to us and we are ready to provide you with any additional information you may need in connection with the processing of your data, we encourage you to contact the Data Protection Officer of REVERK BG EOOD at the e-mail address office@rewerk.bg.
Our Data Protection Officer is: Milena Dimitrova.
Which categories of personal data do we process
In general, we collect your personal data directly from you, so you decide what type of information you provide to us. For example, the information we receive from you is as follows:
• When you create an account on CAMOUFLAGE.BG, you send us your email address, your names;
• When you place an order, you provide us with the following information: the product you want, your first and last name, delivery address, billing information, payment method, phone number, etc.
On our website, we may store and collect information using cookies and similar technologies in accordance with the Cookie Policy.
We do not collect or otherwise process sensitive data included in special categories of personal data in the General Data Protection Regulation.
What are the purposes and grounds for processing?
We use your personal data for the following purposes:
1. Providing CAMOUFLAGE.BG services to your benefit with the general purpose of:
• creating and managing a profile on the CAMOUFLAGE.BG platform;
• processing orders, including accepting, validating, shipping and invoicing them;
• resolving problems related to order cancellations or any other problems related to orders, purchased goods or services;
• returning products in accordance with legal provisions;
• refunding the value of products in accordance with legal provisions;
• providing assistance, including answering your questions regarding your orders or CAMOUFLAGE.BG goods and services;
The processing of your data for these purposes is in most cases necessary for the conclusion and performance of a contract between REVERK BG EOOD and you. In addition, the implementation of these purposes requires processing in accordance with applicable legislation, including tax and accounting legislation.
2. Improving our services
We would like to offer you the best possible quality services when shopping online. For this purpose, we may use certain information about your purchasing behavior, invite you to complete satisfaction surveys after completing an order, or conduct market research and studies directly or with the help of partners.
We base these activities on our legitimate interests in conducting business while always ensuring that your fundamental rights and freedoms are not affected.
3. Marketing
We would like you to be informed about the best offers for the products/services in which you are interested. In this regard, we may send you via electronic communication channels (email) that contain general and thematic information about the products we offer
We require your prior consent to send you marketing messages. You can change your mind and withdraw your consent at any time by:
• contacting CAMOUFLAGE.BG using the contact details above.
In certain situations, we may base our marketing activities on our legitimate interest in promoting and developing our business. In any case, when we use your information for our legitimate interests, we take care and take the necessary measures to ensure that your fundamental rights and freedoms are not affected. However, you may at any time, using the means described above, stop the processing of your personal data for marketing purposes and we will respond to your request.
4. Protection of our legitimate interests
There may be cases in which we use or transfer information to protect our rights and business. These may include:
• measures to protect the website and users of the CAMOUFLAGE.BG platform against cyberattacks;
• measures to prevent and detect fraud attempts, including reporting to the competent authorities;
• measures to manage various other risks.
The main reason for these Types of Processing is our legitimate interests related to the protection of our commercial activity, with the understanding that we ensure that all measures taken by us guarantee a balance between our interests and your fundamental rights and freedoms.
Furthermore, in some cases, our processing is based on legal provisions such as the obligation to protect goods and values, as provided for by applicable law.
How long do we keep your personal data?
As a rule, we keep your personal data for as long as you have an account with CAMOUFLAGE.BG. You can always ask us to delete certain information or close your account and we will respond to this request by keeping certain information, even after closing the account, when applicable law or legitimate interests require it.
To whom do we send your personal data?
Depending on the case, we may transfer or provide access to some of your personal data to the following categories of recipients:
• courier service providers;
• payment/banking service providers;
• IT service providers;
If we are legally obliged to do so or if this is necessary to protect our legitimate interests, we may and will disclose certain personal data to public authorities.
We ensure that third parties’ access to your data is carried out in accordance with the legal provisions in the field of data protection and confidentiality of information, based on contracts concluded with them.
How do we protect the security of your personal data?
We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures in compliance with industry standards.
We store your data on secure servers using the latest encryption algorithms and ensuring the storage of backup copies.
Despite the measures we take to protect your personal data, we are aware that in general the transmission of information over the Internet or other public networks is not completely secure, and there is a risk that data may be viewed and used by unauthorized third parties. We cannot accept responsibility for these shortcomings of systems that are not under our control.
What are your rights?
The General Data Protection Regulation recognises a number of rights in relation to your personal data. You may request access to your data, correction of errors in our files, and/or raise objections to the processing of your personal data. You may also exercise your right to lodge a complaint with the competent supervisory authority (Personal Data Protection Commission, 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, e-mail: kzld@cpdp.bg, www.cpdp.bg) or to a court. Depending on the case, you may also have the right to request the erasure of your personal data, the right to restriction of processing of your data and the right to data portability.
You can obtain more information about each of these rights by reviewing the information below.
To exercise your rights, you can contact us using the contact details provided above. Please note the following if you wish to exercise these rights:
Identity. We take the confidentiality of all records containing personal data seriously. For this reason, we ask that you send us your requests regarding these records using the email address listed in your CAMOUFLAGE.BG account. Otherwise, we reserve the right to verify your identity by requesting additional information to confirm it.
Fees. We will not charge a fee for exercising any rights in relation to your personal data, except where your request for access to information is unfounded, repetitive or unnecessarily repetitive, in which case we will charge a reasonable fee. We will inform you of any applicable fees before considering your request.
Response time. We aim to respond to all valid requests within one month, unless the request is particularly complex or if you have made multiple requests, in which case we will respond within a maximum of two months. We will let you know if we will need more than one month. We may ask you to tell us what exactly you want to receive or what concerns you have. This will help us to act more quickly and reduce the time it takes to respond to your request.
Rights of third parties. We will not respond to a request if it adversely affects the rights and freedoms of other data subjects.
| Relevant rights | Description |
| Access |
|
| Rectification | You can request us to correct or complete inaccurate or incomplete personal data about you. We may attempt to verify the inaccuracy of the data before correcting it. |
| Erasure of data | You can request us to erase your personal data, but only if: • it is no longer necessary for the purposes for which it was collected; or • you have withdrawn your consent (if the processing is based on consent); or • you exercise a legitimate right to object; or • they have been processed unlawfully; or • there is a legal obligation to do so. We are not obliged to comply with your request to erase your personal data if the processing is required: • to comply with a legal obligation; or • to establish, exercise or defend a legal claim; There are certain other circumstances in which we are not obliged to comply with your request to erase data. |
| Restriction of processing | You can ask us to restrict the processing of your personal data, but only if: • their accuracy is contested (See the section on rectification of data) in order to enable us to verify their accuracy; or • the processing is unlawful but you do not want the data to be erased; or • they are no longer necessary for the purposes for which they were collected, but we still need them to establish, exercise or defend a legal claim; or • You have already filed a complaint under the Personal Data Protection Act against us as a controller and a procedure is currently underway to determine whether our rights still prevail and therefore we have not fulfilled your request. We may continue to use/process your personal data even after we have satisfied your request for restriction: • if we have your consent; or • to establish, exercise or defend a legal claim; or • to protect the rights of “REVERK BG” EOOD or another natural or legal person;
|
| Data portability | You can ask us to provide your personal data in a structured, commonly used and machine-readable format or you can request that they be directly “ported” to another data controller, but only if: • the processing is based on your consent or on the conclusion of a contract with you; and
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| Right to object | You may object at any time, on grounds relating to your particular situation, to the processing of your personal data which is based on our legitimate interests, if you consider that your fundamental rights and freedoms override our interests. You may also object at any time to the processing of your data for direct marketing purposes (including profiling) without giving any reason, in which case the processing will be stopped as soon as possible. |
| Automated decision-making | You may ask us not to be subject to a decision based solely on automated processing, but only where that decision: • produces legal effects concerning you; or • affects you in a similar and significant way. This right does not apply if the decision taken following an automated decision: • is necessary for us to enter into or perform a contract with you; • is permitted by law and there are adequate safeguards for your rights and freedoms; or
|
| Complaints | You have the right to lodge a complaint with the local supervisory authority (the Personal Data Protection Commission) regarding the processing of your personal data. In Bulgaria, the contact details of the data protection supervisory authority are as follows: National Supervisory Authority for Personal Data Processing Personal Data Protection Commission, Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd., e-mail address: kzld@cpdp.bg, www.cpdp.bg Without prejudice to your right to contact the supervisory authority at any time, please contact us in advance and we promise that we will make every effort to resolve your concerns in a mutually beneficial manner. |
• We remind you that you can contact the Privacy Officer of REVERK BG EOOD at any time by sending your request to: office@rewerk.bg
Cookie Policy
THE SITE uses cookies, which are important for its correct operation.
"Cookies" are small text files that are stored in the browser or in the memory of your computer and/or mobile device when you visit a website. They collect information about how the site is used in order to recognize the visitor and improve the functionality of the site and work with it. "Cookies" are session and persistent. Session cookies are deleted from the computer or device you use after you close your browser. Persistent "Cookies", in turn, are stored on your computer or device you use for a longer period of time, or until they are deleted by you.
The SITE uses the following types of cookies:
- Necessary cookies - These cookies are essential for you to be able to use the SITE effectively, for example when you purchase a product and/or service and therefore cannot be turned off. These cookies do not collect information about you that would be used for marketing or to remember the place where you accessed the Internet.
- Functional cookies - These cookies allow you to use the full functionality of the SITE.
- Analytical cookies - Through Google Analytics cookies, we monitor (absolutely anonymously) the traffic to our SITE and can analyze how easily our users work with it. These cookies do not give us any information about your personal data. They show us in an anonymous way which pages of our SITE you have viewed, whether you visited our SITE via a mobile or desktop device.
You can manage the deactivation and activation of cookies through the settings of the browser you use. However, if you block all cookies (including essential ones), you will not be able to access all or some parts of our SITE.
For more information about cookies, please visit: http://www.allaboutcookies.org/
Margarita Shterk
Manager and owner of REVERK BG EOOD,
Correspondence address: 1404 Sofia, 58 Kostenski Vodopad Str.